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Synopsis

Les gens ne feront affaire qu'avec d'autres une fois qu'ils les connaissent, les aiment et leur font confiance. Ils achèteront d'abord le vendeur, bien avant de considérer ce qu'il vend.

Le Little Red Book of Selling enseigne aux vendeurs, ou à quiconque d'ailleurs, comment remporter la vente en amenant leurs prospects à valoriser "eux" avant de valoriser le produit ou le service.

C'est comme un guide de référence de poche pour le vendeur qui veut apprendre à vendre son produit le plus important de tous : lui-même. Ce livre donne au lecteur 12,5 principes pour améliorer la vente de soi-même.

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Résumé

Il y a au moins trois principes que l'auteur répète, sous une forme ou une autre, tout au long du livre. Un principe est d'être préparé pour la vente. Un autre concerne la création de valeur pour le client. Le dernier concerne l'engagement du client de manière à ce qu'il soit pleinement convaincu que le produit ou le service est pour lui.

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46 questions and answers
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A salesperson can effectively engage a customer in a virtual setting by being prepared for the sale, creating value for the customer, and engaging the customer in a way so they'll feel fully convinced that the product or service is for them.

To create a unique value proposition for a customer, you can start by understanding their needs and wants. Then, tailor your product or service to meet those needs. You can also differentiate your product or service from competitors by highlighting its unique features or benefits. Additionally, providing excellent customer service can also add value for the customer. Lastly, engaging the customer in a way that makes them feel fully convinced that the product or service is for them can also create a unique value proposition.

A salesperson can ensure they are fully prepared for a sale by understanding the product or service they are selling in depth, knowing their target audience, and being able to articulate the value of the product or service to the customer. They should also be prepared to engage the customer in a way that convinces them that the product or service is right for them.

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Préparez-vous à gagner ou à perdre face à quelqu'un d'autre

Cette section concerne la connaissance du client ainsi que du produit vendu. La plupart des vendeurs ont tendance à rencontrer le client et à le laisser parler de son propre business. L'auteur précise qu'un vendeur devrait prendre le temps de faire ses propres recherches préliminaires sur les entreprises de ses prospects pour apprendre à évaluer ce qu'il vend, afin qu'il corresponde mieux aux besoins de ses clients.Le commercial le plus préparé gagne, le moins préparé ressemble à un amateur.

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46 questions and answers
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Not understanding a customer's needs in sales can lead to a number of negative consequences. It can result in ineffective sales pitches, lost sales opportunities, and a damaged reputation. It can also lead to the customer feeling misunderstood and undervalued, which can harm the relationship and make it harder to secure future sales.

A salesperson can demonstrate their value to their prospects by doing preliminary research on the prospects' businesses. This will help them understand the needs of the customer and tailor their product or service to meet those needs. Being well-prepared shows professionalism and dedication, which can set them apart from less prepared competitors.

A salesperson can show they are well-prepared by doing preliminary research on their prospects' businesses. This will help them understand the needs of their customers and tailor their sales pitch accordingly. They should also have a thorough understanding of the product they are selling. Being well-prepared will make them look professional and increase their chances of making a sale.

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Il s'agit de valeur, pas de prix

De nombreux commerciaux ont du mal à donner de leur temps gratuitement. Si un client voit qu'il est valorisé par le commercial qui prend le temps nécessaire pour lui expliquer pourquoi son produit vaut plus que son prix de vente, alors ils créeront de la valeur pour le client. La valeur perçue par le client et le prix réel ne sont pas les mêmes. Le commercial peut également devenir un influenceur dans son domaine pour créer de la valeur. Le réseautage, les discours, la publication de vidéos informatives et l'éducation des autres sur les avantages et les avantages de leur produit les placeront au sommet de leur domaine.

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39 questions and answers
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A salesperson can stay at the top of their field by creating value for their customers. This can be achieved by taking the time to educate customers on why their product is worth more than its sales price, thus enhancing the customer's perceived value. Additionally, the salesperson can become an influencer in their space by networking, giving speeches, posting informative videos, and educating others about their product's benefits and advantages.

Some effective strategies for networking in the sales industry include becoming an influencer in your space, giving speeches, posting informative videos, and educating others about the benefits and advantages of your product. This not only helps to create value for your customers but also positions you at the top of your field.

A salesperson can demonstrate the benefits and advantages of their product by taking the time to educate the customer on why their product is worth more than its sales price. This creates value for the customer. The salesperson can also become an influencer in their space to create value. They can do this by networking, giving speeches, posting informative videos, and educating others about their product's benefits and advantages. This will put them at the top of their field.

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Engagez-moi et faites-moi me convaincre moi-même

L'une des meilleures façons d'établir un rapport et d'amener les autres à parler d'eux-mêmes est de poser les bonnes questions. La plupart des commerciaux ont tendance à parler continuellement de leur produit et de leur entreprise sans prendre le temps d'écouter les besoins du client. Si le client est engagé par un commercial qui pose les bonnes questions, alors ils révéleront tout ce que le commercial a besoin de savoir pour les convaincre que leur produit est le choix parfait.

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45 questions and answers
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One way to make a sales conversation feel more personal and less transactional is by asking the right, probing questions. This allows the customer to talk about themselves and their needs, rather than just hearing about the product and the company. By engaging the customer in this way, they are more likely to reveal everything the salesperson needs to know in order to convince them that their product is the perfect fit.

A salesperson can make a customer feel like they're not just being sold to by asking the right, probing questions and genuinely listening to the customer's needs. This approach engages the customer and allows them to reveal everything the salesperson needs to know in order to convince them of why their product is the perfect fit.

To make a sales conversation feel more like a dialogue than a monologue, it's important to ask probing questions that engage the customer and encourage them to talk about their needs. This allows the salesperson to understand the customer's requirements and present their product as the perfect fit. It's also crucial to listen actively to the customer's responses, rather than continuously talking about the product and the company.

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Little Red Book of Selling se penche sur la psychologie des ventes et informe les commerciaux qu'ils ne savent pas vraiment ce que le client veut jusqu'à ce qu'ils aient demandé. Il ne s'agit pas du produit ou de ses caractéristiques.Il s'agit de savoir comment le produit peut bénéficier au client. Ce n'est que lorsque le client est convaincu que le vendeur s'intéresse réellement à ses besoins que le facteur "connaître, aimer et faire confiance" entre en jeu. Une fois que cela se produit, ils seront vendus. Les gens achètent d'abord les personnes et ensuite leur produit ou service.

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