Jobs-to-be-done (JTBD) Discovery — Customer Needs Analysis
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Delving into the minds of consumers, the 'Jobs-to-be-done (JTBD) Discovery' slide from the 'Customer Needs Analysis' presentation is a revealing exploration. It unearths the emotional needs, expected outcomes, and both pain and gain of their experiences. It outlines product needs woven from understanding how customers want their problems solved to how they expect their lives to be improved. Peeking into use cases, this slide helps depict possible scenarios where a product can fit into a customer's lifestyle. It's key in guiding marketers and business leaders to design products not just for superficial wants, but for deeper, emotional, and life-enhancing needs.
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