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Dive into the 'Support Channels' slide, one of the dynamic segments within the 'Business Model Canvas' presentation. It zeroes in on strategies to enhance customer satisfaction, customer retention, and engagement. Emphasizing CRM and NPS, this slide provides valuable insights into post-purchase activities and how they can impact CSAT scores. Enriching the understanding of the mechanisms via which a business delivers value, it is integral to anyone desirous of comprehending customer support's role in a successful business model.
This slide is part of our Business Model Canvas presentation. Available in Microsoft Powerpoint, Google Slides, and Apple Keynote. Download using links below
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