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Dar y Recibir Book Summary preview
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Sinopsis

Según la sabiduría tradicional, el camino hacia el éxito empresarial es cuidar de uno mismo. Pero, ¿y si la clave para prosperar en el lugar de trabajo no es empujar a los demás hacia abajo sino construir a los demás hacia arriba? Esa es la idea que Adam Grant explora en Dar y Recibir. A través de investigaciones basadas en datos y una serie de anécdotas, Grant describe los tres tipos diferentes de personas en cada organización y explica por qué los "dadores", aquellos que habitualmente cuidan los intereses de los demás, son la clave para el éxito tanto individual como corporativo.

Questions and answers

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Adam Grant's research suggests that having 'givers' in an organization can lead to both individual and corporate success. 'Givers' are those who habitually look out for the interests of others. They contribute to a positive work environment by fostering a culture of cooperation and mutual support. This can lead to increased productivity, improved team dynamics, and a more engaged workforce. Furthermore, organizations with a high number of 'givers' may also enjoy a better reputation, which can attract more talented employees and loyal customers.

A startup can utilize the concept of 'givers' for its growth by fostering a culture of generosity and collaboration. 'Givers' are individuals who habitually look out for the interests of others. They are key to both individual and corporate success because they build others up, rather than pushing them down. This can lead to a more positive work environment, increased employee satisfaction, and ultimately, better business outcomes. Startups can encourage 'giving' behavior by recognizing and rewarding it, and by setting an example at the leadership level.

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Resumen

El lugar de trabajo promedio está compuesto por tomadores, igualadores y dadores. Los tomadores son aquellos que casi exclusivamente actúan de formas que avanzan sus propias agendas personales. En sus interacciones con otros, internamente se hacen la pregunta, "¿Qué puedes hacer por mí?" Los igualadores operan en una base de quid pro quo, dando en igual medida que otros les han dado. Las interacciones de los igualadores se basan en la equidad, con interacciones basadas en la idea de que "Si haces algo por mí, yo haré algo por ti". El tercer grupo, los dadores, está compuesto por personas que se caracterizan por servir a quienes les rodean. La interacción de los dadores se basa en la pregunta, "¿Qué puedo hacer por ti?" La investigación de Grant se basó en entrevistas con 30,000 personas en una variedad de industrias y culturas, y más de la mitad de sus encuestados, el 56 por ciento, se identificaron como igualadores. El diecinueve por ciento de las personas en su grupo de encuesta se llamaron a sí mismos tomadores, y el 25 por ciento eran dadores.

Questions and answers

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Adam Grant's research identifies three types of people in the workplace: takers, matchers, and givers. Takers are self-serving, matchers operate on a quid pro quo basis, and givers serve those around them. For managers, the actionable takeaways could be:

1. Identify the types of individuals in your team and understand their interaction styles.

2. Encourage a culture of giving as it fosters a positive work environment.

3. Be wary of takers who may disrupt team harmony.

4. Ensure matchers are treated fairly to maintain their productivity.

In the book "Give and Take", givers are described as individuals who are characterized by serving those around them. Their interactions are based on the question, "What can I do for you?" Unlike takers who act to advance their own personal agendas, or matchers who operate on a quid pro quo basis, givers are more focused on what they can do to help others. This behavior can be seen in various ways such as offering assistance, sharing knowledge, providing mentoring, or making connections without expecting anything in return.

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Dadores en la vanguardia

Cuando Grant profundizó en los resultados de su estudio, se sorprendió al descubrir que el tradicional modelo de éxito empresarial del "tanque de tiburones" se había invertido. Mientras encontró que los de menor rendimiento en los entornos empresariales y académicos tendían a ser los dadores, las personas en la cima también eran dadores. Además, incluso cuando los dadores tenían resultados individuales más bajos, su presencia contribuía a un mayor éxito corporativo y a una cultura de trabajo más acogedora. Grant descubrió que los dadores tenían una ventaja decidida sobre los igualadores y los tomadores cuando se trataba de construir redes, identificar y desarrollar el potencial en otros y comunicarse de manera efectiva.

Questions and answers

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A manufacturing company can apply the innovative approach of promoting 'givers' for greater success by fostering a culture that values and rewards giving behavior. This could involve recognizing and promoting employees who demonstrate a willingness to help others, share knowledge, and contribute to team success. It could also involve implementing policies that encourage collaboration and mutual support. By doing so, the company can build a more cohesive and effective team, which can lead to improved productivity and success. Furthermore, promoting 'givers' can help to create a more positive and inviting workplace culture, which can attract and retain top talent.

The lessons from 'Give and Take' can be applied in today's business environment in several ways. Firstly, businesses can encourage a culture of giving, where employees help each other without expecting anything in return. This can lead to a more collaborative and positive work environment. Secondly, businesses can focus on building strong networks, which is a strength of givers. This can lead to more opportunities and success in the long run. Lastly, businesses can prioritize identifying and developing potential in others, another strength of givers. This can lead to more skilled and motivated employees, which can contribute to the overall success of the business.

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Los dadores crean redes más robustas y extensas porque han establecido un historial de dar a otros sin esperar nada a cambio. En consecuencia, cuando necesitan reconectarse con alguien en esa red, la otra persona está más que dispuesta a cooperar. Los tomadores y los igualadores no construyen redes igualmente fuertes: los tomadores a menudo dejan a las personas con malos sentimientos, y los igualadores amortiguan las futuras conexiones porque las relaciones anteriores se basaron en una dinámica de deudor-deuda.

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The giver's approach to networking challenges traditional business practices and paradigms by focusing on building others up rather than pushing them down. Givers create robust and extensive networks by giving to others without expecting anything in return. This approach fosters stronger relationships and cooperation when needed, as opposed to takers and matchers who often leave people with bad feelings or dampen future connections due to a debt-debtor dynamic.

The concept of 'givers' can be applied in a corporate setting to improve business relationships by encouraging a culture of generosity and mutual support. Employees who are 'givers' contribute to a more positive work environment by helping others without expecting anything in return. This creates a more robust network within the organization as it fosters trust, cooperation, and a sense of community. Over time, this can lead to improved business relationships as employees feel more connected and invested in each other's success.

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Los dadores también tienen un éxito desproporcionado en entornos corporativos porque su naturaleza generosa los equipa para fomentar el potencial en los demás. Las personas que no están consumidas por su propio avance están libres para ver la excelencia sin explotar en las personas que les rodean. Los dadores también tienden a sobresalir en la colaboración grupal, porque los otros miembros del grupo confían en que los dadores pondrán el interés del grupo por delante de sus éxitos individuales.

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The ideas about 'givers' in 'Give and Take' have significant potential to be implemented in real-world corporate scenarios. Givers, as described in the book, are individuals who are not consumed with their own advancement and are free to see the untapped excellence in the people around them. They excel in group collaboration because they put the interest of the group ahead of their individual successes. This approach can foster a more collaborative and trusting environment in corporate settings, leading to higher team performance and overall success. However, it's important to note that the implementation would require a shift in corporate culture towards valuing and promoting generosity and collaboration.

The theory of 'givers' in 'Give and Take' challenges existing practices in corporate settings by proposing that success is not achieved by pushing others down, but by building others up. This contradicts the traditional belief that self-interest is the key to success. 'Givers', as described in the book, are successful because they nurture potential in others, excel in group collaboration, and prioritize the interest of the group over their individual successes. This approach fosters trust and cooperation, leading to a more productive and harmonious workplace.

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Otra área que conduce a victorias organizacionales para los donantes es la comunicación. Los donantes tienden a ser vendedores efectivos porque transmiten su interés en la otra persona en sus interacciones, muestran vulnerabilidad y otros los encuentran fáciles de relacionarse. La "comunicación sin poder", que es el estilo generalmente favorecido por los donantes, gana a sus audiencias porque el comunicador invita las opiniones de otros, inspira confianza en quienes le rodean y busca consejos de aquellos que podrían tener algo que ofrecer.

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Implementing the giver approach in a business can face several challenges. Firstly, there might be a resistance to change, especially if the current culture is more self-centered. Secondly, there could be a fear of being exploited or taken advantage of. Lastly, there might be a lack of understanding or misinterpretation of the giver approach. To overcome these challenges, it's important to clearly communicate the benefits and principles of the giver approach, provide training and support, and create a safe and trusting environment where employees feel comfortable to give without fear of exploitation.

The principles outlined in "Give and Take" can be applied to improve sales strategies in a business by fostering a culture of giving. This involves showing genuine interest in the other person during interactions, demonstrating vulnerability, and being relatable. This approach, known as "powerless communication", invites the opinions of others, inspires trust, and seeks advice from those who might have something to offer. This can lead to more effective sales strategies as it builds stronger relationships with customers, which can result in increased sales and customer loyalty.

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Creando un ambiente de trabajo amigable para los donantes

Si los donantes poseen la clave tanto para la productividad como para una cultura laboral saludable, ¿cómo pueden los gerentes cultivar un ambiente en el cual los donantes puedan prosperar? Grant ofrece varias estrategias prácticas para asegurarse de que los donantes en una organización sean alentados en su espíritu de dar, lo que resulta en un fin para el agotamiento de los donantes y una mejora en la cultura en el lugar de trabajo.

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The book 'Give and Take' has significantly influenced modern corporate strategies and business models by promoting the idea of fostering a culture of giving in the workplace. It suggests that success is not about pushing others down but about lifting others up. This has led to a shift in many organizations towards creating an environment where employees are encouraged to help each other, share knowledge, and collaborate. This approach has been shown to increase productivity, improve workplace culture, and reduce burnout. It has also influenced business models by encouraging companies to focus more on creating value for all stakeholders, rather than just maximizing profits for shareholders.

The lessons from 'Give and Take' can be applied to improve the business environment in today's corporate world by cultivating an environment where givers can thrive. This can be achieved by implementing practical strategies that encourage the giving spirit in employees. This not only prevents giver burnout but also improves the overall culture in the workplace. Encouraging a culture of giving can lead to increased productivity and a healthier workplace environment.

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Si el liderazgo organizacional no apoya a sus donantes, estos pueden desanimarse fácilmente y agotarse, convencidos de que solo los tiburones de la empresa ascenderán a la cima. La gerencia puede instalar un sistema de apoyo simple para los donantes ayudándoles a establecer límites y recompensando los grandes y pequeños favores que se ven haciendo los empleados para los demás. En la misma línea, corresponde a los gerentes crear una cultura de dar y recibir, un ambiente en el que se valora el intercambio de ideas y los miembros del equipo no tienen miedo de pedir ayuda. La mayoría de las donaciones comienzan con una solicitud de ayuda, dijo Grant, pero en una cultura de "lone ranger" esas solicitudes nunca se hacen, y los donantes terminan frustrados.

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Some real-world examples of successful implementation of a giving and receiving culture in a company include Google's peer bonus system, where employees can nominate each other for bonuses, and Zappos' culture book, where employees share their thoughts and feelings about the company. Another example is Salesforce's 1-1-1 model, where the company contributes 1% of product, 1% of equity, and 1% of employee hours back to the communities it serves.

The principles from "Give and Take" can be applied to improve a company's culture by fostering an environment of mutual support and collaboration. Management can support givers in the organization by helping them set boundaries and rewarding the favors they do for others. This creates a culture of giving and receiving, where idea-sharing is valued and team members are not afraid to ask for help. It's important to move away from a "lone ranger" culture and encourage requests for help, as this is often where giving starts.

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La clave final para garantizar una cultura amigable para los donantes es la contratación estratégica. No es necesario contratar solo a donantes, pero Grant ha descubierto que una mezcla de donantes y compensadores es un entorno óptimo para el éxito. El elemento más importante en la contratación de un equipo no es multiplicar a los donantes, sino eliminar a los tomadores. "El impacto negativo de un tomador en una organización suele ser el doble o el triple del impacto positivo de un donante", dijo Grant. Elaborar preguntas de entrevista para descubrir a los tomadores y observar la forma en que los candidatos tratan a aquellos que no tienen poder para ayudar a avanzar en sus carreras son dos pasos que las empresas pueden tomar para mantener a los tomadores fuera de las puertas y fomentar una cultura de donación.

Questions and answers

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The balance of givers and matchers in a team contributes to the overall success of a company by creating an optimal environment for success. Givers are individuals who contribute to the team without expecting anything in return, while matchers are those who give and take equally. Having a mix of these two types can ensure a giver-friendly culture. However, it's crucial to eliminate the takers - those who take more than they give - as their negative impact is usually double to triple the positive impact of one giver.

During the hiring process, it's crucial to craft interview questions that can help identify 'takers'. Observing how candidates interact with individuals who cannot directly advance their careers can also provide valuable insights. These strategies can help exclude 'takers' and foster a culture of giving within the organization.

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Puede parecer contra-intuitivo, pero la extensa investigación de Grant ha confirmado que los chicos y chicas amables realmente pueden terminar primero. No solo los donantes son recompensados en el lugar de trabajo con resultados medibles, sino que también son una parte integral de la creación de un ambiente de crianza, creativo y colaborativo. Dar es contagioso, a menudo creando una dinámica en la que los igualadores dejan de buscar un equilibrio igual de dar y tomar y en su lugar comienzan a dar sin expectativa de un retorno. Incluso los tomadores a veces pueden ser cambiados por el ejemplo constante de los donantes en su medio. Los gerentes y empleados por igual pueden ayudar a transformar su lugar de trabajo sembrando el espíritu de generosidad en sus interacciones con colegas y clientes por igual.

Questions and answers

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In a company, the term "giver" refers to individuals who contribute more than they take. They are often the ones who share their knowledge, skills, and resources without expecting anything in return. They play a crucial role in creating a nurturing, creative, and collaborative environment. The "taker", on the other hand, is someone who tends to receive more than they give. They often prioritize their own needs and interests over others. However, it's important to note that even takers can sometimes be influenced by the steady example of the givers in their midst. The "giver" usually gives to the organization as a whole, including their colleagues and customers.

In a business context, a giver can't typically "take back" from those they've given to. The concept of giving in business, as described in the content, is about creating a nurturing, creative, and collaborative environment. It's about generosity without the expectation of a return. However, if a giver feels they are being taken advantage of, they might reconsider their approach and set boundaries to ensure a more balanced relationship. Remember, the goal is to create a positive and productive environment, not to enable one-sided relationships.

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